Delhi NCR Only • Same-Day Delivery • Store Pickup Available

Shipping policy

1. General Policy

Naivri is a distinctly curated online store operated by Purab Enterprises, based in Ghaziabad, Uttar Pradesh. We manage order processing and packaging directly from our own facility to ensure a smooth and reliable shopping experience.

Orders are processed from Monday to Saturday. No orders are processed or dispatched on Tuesdays, our weekly off day, or on public holidays.

2. Shipping Coverage

Naivri currently offers online delivery within Delhi NCR only.

Delivery is arranged through local delivery partners, including Porter, depending on the delivery location, order size, and availability.

Orders placed from locations outside Delhi NCR are currently not eligible for online delivery.

Customers located near our store in Kavi Nagar, Ghaziabad may also choose store pickup, subject to availability and prior confirmation.

3. Delivery Timelines

  • Delhi NCR: Same-day delivery may be available for eligible orders, subject to order time, product availability, delivery location, and local delivery partner availability.

  • Orders placed after 2 PM may be processed for delivery on the next working day, depending on the product and delivery location.

  • Orders placed on Tuesdays will be processed from Wednesday onwards.

  • Delivery timelines are estimates and may vary due to factors such as traffic, weather conditions, festive periods, or local delivery partner availability.

4. Shipping Charges

  • Delivery charges, if applicable, will be displayed at checkout before payment.

  • Naivri may offer free delivery promotions from time to time.

  • Delivery charges may vary depending on the delivery location, order size, and delivery method.

5. Order Processing & Dispatch

Once an order is confirmed, it is processed and packed at our facility.

For Delhi NCR orders, delivery is arranged through an appropriate local delivery partner based on availability.

Customers will receive an order confirmation and relevant delivery or order-status updates through the contact details provided at the time of placing the order.

6. Delivery & Order Tracking

For eligible Delhi NCR orders, delivery status may be shared through the communication channel used for the order.

Delivery timelines may be affected by traffic, weather conditions, festive periods, or circumstances beyond Naivri's control.

If you experience any issue with your delivery, please contact us at naivrindia@gmail.com or +91 99909 19202 for assistance.

7. Non-Delivery & Failed Delivery Attempts

If delivery cannot be completed due to an incorrect address, customer unavailability, inability to contact the customer, or other reasons attributable to the delivery process, the order may be returned to our facility.

Any additional delivery or re-dispatch charges, where applicable, may be payable by the customer.

8. Local Pickup

Customers located near Kavi Nagar, Ghaziabad can opt for store pickup where the option is available.

Pickup will be available only after the order has been confirmed and marked ready for collection.

Pickup timings and any specific collection instructions will be shared with the customer once the order is ready.

9. Contact & Support

For any shipping, delivery, pickup, or order-related queries, please reach out to us at:

Email: naivrindia@gmail.com
Address: CK-10, C-Block Market, Kavi Nagar, Ghaziabad – 201002
Phone: +91 99909 19202

10. Policy Updates

Naivri reserves the right to modify or update this Shipping Policy at any time.

Any changes will be posted on this page, and the revised policy will take effect immediately upon publication.